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Home >> News >> Customer Satisfaction, Our Pursuing Goal
Customer Satisfaction, Our Pursuing Goal
Addtime: 2013-05-30   Hits:849

    Customer orientation and best quality are the guidelines of our quality system. In order to guarantee quality and get the higher customer satisfaction, QC Dep. has taken some measures to solve the problems which the customer representative has found on the line timely and effectively. Receiving the feedback from customer, QC Dep. requires the line assistant to write it down carefully, inform all related production persons in charge and QC on line in time, then emails all in quality management. Moreover, QC Dep. asks Production Dep. to improve immediately and QC on line to check one by one more carefully to ensure all which customers found can be improved timely. Through a period of hard working, we make the great improvement on the efficiency and effectiveness of problem-solving and also get the customers’ confirmation, which provides the strong guarantee on quality stability.

(By Li Qinghua)

 

 

 

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